Attendance and Commitment
When you enroll your dog in our exclusive Playcare Program, you’re committing to weekly attendance every Thursday. This isn’t just any playgroup—our program is carefully curated, and each dog is hand-picked to ensure they are the perfect fit for this elite experience. Your dog will join a select group of pups chosen for their compatibility and readiness to thrive in a structured, social, and engaging environment.
Key Points:
- Payments: Playcare operates on an autopay subscription basis, with payment made in advance for four sessions at a time. All payments are made online as a recurring subscription fee. You may cancel anytime; however, no refunds are given for unused sessions. We recommend setting your cancellation date at the end of the sessions for which you have already paid. Re-enrollment is not guaranteed and requires the payment of a $99 membership fee with no exceptions.
- Attendance: All sessions are charged, even if your dog cannot attend due to vacations, illness, or other reasons. The only exception is if your dog is boarding with us on a Playcare day. These sessions will be adjusted on your account at the end of the year.
- Drop-Off and Pick-Up Times: Drop-offs can be made between 7 and 9 am, and dogs may be picked up anytime between 2:30 and 5:30 pm. If you need to drop off earlier or pick up later, please communicate this during your application process.
- Facebook Group: We communicate with all of our Playcare members solely through our private Playcare Facebook Group. You can create an anonymous profile if you are not active on social media and use that to access the group. Membership in this group is required to participate in the program, as this is how we share important announcements, updates, and occasional confirmations.
- Illness and Sanitation: Please inform us of any changes to your dog’s health, such as coughing, sneezing, vomiting, diarrhea, itching, lethargy, any injuries, or other noticeable symptoms. This helps us maintain a healthy environment for all dogs in the program. This helps us maintain a healthy environment for all dogs in the program.
Ready to See if Your Dog is a Good Candidate?
Think your pup has what it takes to join our elite Playcare Program? Apply now to begin the evaluation process and secure their spot in this one-of-a-kind experience! Apply Now