About Shannon

About Shannon Heggem

Shannon Heggem is a trailblazer in luxury pet care, blending innovation, expertise, and a passion for excellence. From her beginnings in rural Montana, she launched one of the first-ever pet suite facilities in 1992, a groundbreaking concept that quickly established her as a leading authority in the industry. Today, Shannon continues to set the gold standard in pet care through her Luxury Unleashed Pet Resort and consulting services, inspiring others to elevate their offerings for cherished companions.

Career Highlights

  • Entrepreneurial Vision: Pioneered boutique pet care in the early 1990s, proving that luxury pet services could thrive in any setting.
  • Educational Leadership: Founded the Montana School of Professional Dog Grooming in 1999 and the Fast Track Institute of Pet Careers shortly after, training countless professionals until 2016.
  • Global Influence: Consults with elite facilities worldwide, bringing her expertise to luxury pet resorts, boarding facilities, and grooming salons.

Milestone Moments Shannon’s expertise has garnered attention from media and industry leaders alike. A career-defining moment came when Gordon Ramsay personally requested her design expertise for an episode of FOX’s Hotel Hell. Her work on a Vermont inn’s boarding kennel makeover was featured as a pivotal part of the show, showcasing her ability to transform pet facilities into thriving businesses.

Certifications and Accolades Shannon’s commitment to excellence is reflected in her dual certifications in grooming and kenneling, a rare distinction held by only three individuals worldwide. She is a former member of the National Speakers Association, an acclaimed keynote speaker, and a published writer for numerous industry publications, including Luxury Facts Magazine, Pets +, and Grooming Business Magazine.

Design and Media Features A talented designer, Shannon’s work has been featured in magazines and reality TV shows, earning her recognition as a creative force in pet care. Her designs combine functionality with luxury, elevating the standards of pet-friendly spaces.

Philosophy and Passion At the heart of Shannon’s success is her unwavering dedication to providing pets with the best possible care. Her passion for education, design, and luxury services has shaped the careers of countless professionals and inspired pet lovers worldwide.

Current Endeavors Shannon continues to lead the industry through her Luxury Unleashed Pet Resort, an elite facility offering unparalleled care for pampered pets. Through her consulting practice, she works with businesses globally, ensuring that luxury pet care remains synonymous with her name.

Watch Shannon in action on the Four Seasons episode of FOX’s Hotel Hell* by clicking here!